What Does Sage SalesLogix Do for Your Agency?
Increase Workforce Efficiency, Proficiency
- Access all contact information quickly, consistently, and securely by anyone on your team.
- Integrate with other business applications to better focus on projects, not on paperwork.
- Prioritize and respond promptly by leveraging standardized reports in order to guide management decision-making.
On-the-Go Mobility
- Access data anytime, anywhere, on the most popular smartphones, tablets, and mobile devices.
- Log and track all interactions with a task-oriented and intuitive user interface.
- Depend on multi-layered security via device and application passwords and SSL encryption.
Deployment Choices—
On-Premises or in the Cloud
- Full ownership of your data in a secure environment.
- Get up and running in the Cloud quickly without IT support.
- Tailor your solution to meet your specific needs.
Deliver Consistent Service with Accuracy
- Create, assign, and keep track of constituent issues and social cases.
- Understand trends for proactive policy-making.
- Monitor changes in constituent demographics.
In this Whitepaper You Will Learn:
- Trends and best practices identified by a survey conducted by Aberdeen of 487 customer and/or constituent care executives.
- Key technologies used in conjunction with CRM to help governments improve CRM utilization and constitute care results.
- How public sector entities are delivering personalized service using a complete view of constituent information.
- Competency skills that help governments achieve greater constituent satisfaction and lower costs.
- Insights available from visibility into constitutent care activities with drill-down to specific services provided.
- Ways to empower service personnel and increase productivity synchronizing tasks with CRM records.
