Contact Support

Select from flexible deployment options with confidence, knowing that Sage SalesLogix will grow with you as your business needs evolve, giving you the freedom to switch between on-premise and Cloud deployments if required.

For Current Customers Interested in a Support Plan

Our support experts will get you the answers you need—so you can get back to business fast.

To find out more details on our Support Programs, call the number above to speak with a Customer Care representative or email CustomerCare.Crm@Sage.com.

For Current Customers On a Support Plan

For technical questions, contact Sage SalesLogix Customer Support at 800-944-5709 and enter your Account ID.¹

Or refer to these online resources:

Customer Portal
Create a web case; find answers to your technical questions; get product fixes, support documents, and troubleshooting templates; access user manuals and installation guides. Log in required.

Online Community
Get in on product discussions and idea-sharing. Log in required for full access.

¹Sage Customer Support Analysts are available to assist you during Support operating hours (9 a.m. to 7 p.m. Eastern, Monday through Friday, excluding holidays). Gold plan customers receive emergency phone assistance for five critical cases after operating hours. Sage SalesLogix Cloud customers receive emergency site outage assistance through SageCloudAfterHours@Sage.com after operating hours.