Sage Nonprofit Solutions Emergency Assistance
Unfortunately disasters happen. At Sage, we want to help you through anything that comes your way. In the event that your organization faces a natural or unexpected disaster we will offer assistance to get you up and running. We will help get you installed on our hosted systems and operational at no charge to your organization until you are able to resume normal operations.
Sage Nonprofit Solutions offers access to our ASP implementation of the most recent versions of Sage 100 Fund Accounting (formerly Sage MIP Fund Accounting) and Sage Fundraising 50 software. If you have a disaster, by using this system, your Fund Accounting or Fundraising 50 users will be able to work remotely until your normal operations resume.
Actions You Need To Take When Disaster Strikes -
- Fill out the form to let us know if you have an emergency. (All customers are automatically eligible for this service, there is no need to pre-register.)
- You will need to provide us a backup of your current Fund Accounting or Fundraising 50 database for us to load into the system
- You will need a PC with Windows XP SP3, Windows Vista SP1, or Windows 7 SP1(the Service packs are required.)
- You will need to provide us with a list of users who need access remotely.
It is our hope that you never need us to provide this service, but as a Sage Nonprofit Solutions customer in the event that you do, we are here to help.
You can also contact us at 866-564-2378.
Sincerely,
Krista Endsley, General Manager at Sage Nonprofit Solutions
Complete the form to request hosting assistance only (not to be used for support requests.)
For general support questions please visit Product Support.
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