Sage Nonprofit Emergency Assistance

Unfortunately disasters happen. At Sage, we want to help you through anything that comes your way. In the event that your organization faces a natural or unexpected disaster we will offer assistance to get you up and running. We will help get you operational on our hosted systems at no charge to your organization until you are able to resume normal operations.

Sage Nonprofit Solutions offers access to our ASP implementation of the most recent versions of Sage 100 Fund Accounting (formerly Sage Fund Accounting), Sage Fundraising 50 and Sage Grant Management software. If you have a disaster, by using this system, your users will be able to work remotely until your normal operations resume.

Actions You Need To Take When Disaster Strikes -

  1. Fill out the "Request Hosting" form below to let us know if you have an emergency. (All customers are automatically eligible for this service, there is no need to pre-register.)
  2. Provide us with a backup of your current Sage 100 Fund Accounting, Sage Fundraising 50 or Sage Grant Management database for us to load into the system.
  3. Obtain access to a PC with Windows XP SP3, Windows Vista SP1, or Windows 7 SP1(the Service packs are required.)
  4. Provide us with a list of users who need access remotely.

It is our hope that you never need us to provide this service, but as a Sage Nonprofit Solutions customer in the event that you do, we are here to help.

You can also contact us at 866-564-2378.

Sincerely,
Krista Endsley
CEO, Sage Nonprofit Solutions

 

Request Hosting Form

Complete the form to request hosting assistance only (not to be used for support requests.)
For general support questions please visit Product Support.
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