Customer Experience for Small Businesses
12/14/2012 8:00:00 AM
Business Insanity radio show host Barry Moltz interviewed Sage Executive Vice President of Customer Experience Brad Smith on how small businesses can help employees understand the importance of customer experience, how to make a business stand out, and why small businesses can have the advantage over larger companies. This interview took place December 14, 2012.
Listen to the Interview (Brad's interview starts at 36:57)