Online Services

The Sage customer website is a 24/7 resource providing online access about your solution. Keep your software running right with an array of online services.

Don’t let a software issue turn into a business slowdown. When you log on to Sage Customer Website, you’ll find a wealth of resources available 24 hours a day, seven days a week—all designed to maintain your company’s productivity.

Online Support
For maximum convenience, you can log support service requests online. You'll receive the same comprehensive support, and as with our technical support center, we are often able to solve problems on the first contact. Submit your support questions or product enhancement suggestions. You can also view your customer support service requests to check on resolution status and related information.

Technical Support Knowledgebase
Access the Technical Support Knowledgebase, a comprehensive, searchable online technical resource library. Thousands of our customers search the Technical Support Knowledgebase for 24/7 access to valuable software tips, tricks, and troubleshooting advice. Simply search by product, keywords, or phrases. Our database is updated often with helpful product hints and technical solutions, so make sure you check back often.

Software Downloads
Staying current with the most up-to-date information on your Sage system is simple when you download installation guides, notes on product enhancements and releases, software patches, and year-end procedures. You’ll stay informed about alerts and notices important to the operation of your software.

Customer Profile
View and update your individual profile in our database to ensure uninterrupted service and communications.