New Sage Customer and Partner Portals Available!

If you are a Sage BusinessWorks customer, please click here to be re-directed to the new Sage Customer Portal, which also includes Knowledgebase, Support Ticket (formerly E-mail Support) and Live Chat Assistance. Instructions for logging onto the portal for the first time will be provided on the page. If you are an existing customer, you may have already received a communication from Sage regarding the debut of a brand new Self Service Portal for both our customers and partners.

If you are a Sage Partner, please click here to be re-directed to the new Sage Partner Portal. Log-on instructions and credentials have been emailed to the primary contact associated with your organization, which have been given administrative rights to set up and configure additional users on the Partner Portal. If you have not received your log-on credentials, please consult with the primary contact in your organization or call Sage at one of the numbers provided below.

Sage BusinessWorks customers with a Sage Business Care plan can log onto the Sage Customer Portal to take advantage of Advanced Features, such as filing Service Tickets. Unless you log on, your Advanced Features will not be available to you. Please see the Frequently Asked Questions featured on the Sage Customer Portal for further assistance for logging on to your account.

Support Information:

Portal Support:

Please email Support.BW@sage.com or call Customer Service at 800-447-5700.

Customer Support:

Sage BusinessWorks Support:
Phone: 800-447-5700, option 2
Email: Support.BW@sage.com
Chat: Live Chat Page