Call On CRM is a comprehensive communications solution that combines the two most powerful customer contact business tools - your phone system and your Sage ACT! Customer Relationship Management (CRM) software system.

• Click to Dial - Increase Sage ACT! user productivity by offering click to dial right from your Sage ACT! contact record.
• Call Histories - Create call histories and follow-up activities with automatic tracking of calling activity in the customer record.
• Screen Pops - Help your customers provide better service when inbound calls ring and automatically triggers a screen pop of Sage ACT! customer information to their desktop PC.
• Powerful VoIP Softswitch - Complete IP business telephone system is used as the foundation of the Call On CRM Solution.

System Requirements

SIP Hardware:

• RFC-3261 SIP/2.0 UDP-compliant endpoints (gateways or phones)
• Broadsoft based hosted IP service provider

Client Requirements:

• Sage ACT! Pro 2012/Sage ACT! Pro 2013 or Sage ACT! Premium 2012/Sage ACT! Premium 2013
• Windows® XP SP2 (32-bit only)
• Windows Server 2003 SP2 (32-bit and 64-bit)
• Windows Vista (32-bit and 64-bit)
• Windows Server 20083 (32-bit and 64-bit)

PC Hardware:

• 1.8 GHz Pentium IV processor (or equivalent)
• 1 GB system memory
• 1 GB available hard disk space
• CD-ROM drive
• SVGA (800x600) or higher resolution monitor