Support Plans

Take full advantage of your investment with service, support and training programs that put every Sage 500 ERP (formerly Sage ERP MAS 500) feature to work for your business. Improve efficiency, streamline operations, reduce costs and give employees the tools they need to stay ahead of the competition.

Silver Support Plan

This plan is for the Sage 500 ERP customer who wants interaction with our support team. You'll receive expert telephone assistance through a toll-free number, valuable product updates and enhancements, and unlimited access to our online Knowledge base.

Gold Support Plan

This plan is for the Sage 500 ERP customer who places heavy demands on their ERP system and who requires priority-level support. You'll get unlimited telephone support, unlimited access to selected Sage 500 ERP Anytime Learning courses, and access to a special toll-free telephone number.

	Silver Plan Cost-effective, customized support	Gold Plan Unlimited support for mission-critical ERP applications
Upgrades and Enhancements
AP 1099 Tax Form Updates
Telephone and E-mail Support	20 Cases	Unlimited
Online Support Knowledge System	Unlimited	Unlimited
Priority Access to a Support Analyst
Real-time Training		15%
Anytime Learning
Monthly Payment Option

To renew your Support Plan, call 866-709-2432.