Getting Started
The Home Window
The Home window is designed for efficiency, ease of use, and quick access to the features you use most often.
You can quickly get an overview of your business and then follow the workflow diagrams to find the specific tasks you want to perform.
If you are upgrading from a previous version of Sage 50 Accounting, you can easily access the classic Home window that you are familiar with by clicking Switch to
Classic View.
Click one of the navigation bar options on the left for business workflow diagrams, lists, reports, and quick access to tasks. In Shortcuts, click Customize to add your own quick links to other tasks!
Getting Help
There are a variety of options available to you when you have questions.
Use the in-product and online Help search to find answers to your questions. Ask a help question in a Sage 50 Accounting window, or from the Search tab in the Help. Scan the list of search results, and then select a help topic to view.
Open the Learning Centre to learn what’s new and access the latest training courses, frequently asked questions, and video tutorials. Use the integrated RSS Feed Reader to check on the status of forum posts and add your own feeds to other online resources.
Online Support Resources
Connect with other small business professionals and Sage 50 Accounting representatives in the Sage 50 Accounting Online Community by visiting http://community.sage50accounting.ca/community. The community has quick access to several easy to use help resources, including:
- The online Knowledgebase
- Blogs
- Discussion forums
- Live chat with a Customer Support specialist
Community content is delivered directly to the integrated Learning Centre in Sage 50 Accounting!
Sage University Training
Open the Learning Centre to find classroom training courses in your area, or sign up for an online course at http://www.sageu.com.
Contact Sage for Support
If you can't find the answer to your question using the Help, the online Knowledgebase, or other self-help
resources, then contact us for support.
Contact us Monday through Friday, 6 a.m. to 5 p.m. Pacific Time.
CONTACT INFORMATION
Customer Sales: 1-888-261-9610
Customer Service: 1-888-222-8985
Customer Support: 1-888-522-2722
Online: http://www.sage.na.com/sage-50-accounting-ca/
Note: All customers receive FREE online support for one case within 60 days of product registration.
Please visit
http://na.sage.com/sage-50-accounting-ca/support/free_customer_support_case/.
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Go online to chat live with a customer support specialist!
Work With a Sage 50 Accounting Expert
Get the help you need from accounting experts! Sage has an extensive network of Premier Advisors and Certified Consultants to support all phases of your accounting software installation and business development. To find an expert in your area, visit http://na.sage.com/sage-50-accounting-ca/support/find-a-consultant/.
