Simply Accounting has a new name: Sage 50 Accounting

Call Support
1-888-522-2722

Contact Us

Address:

13888 Wireless Way, Suite 120
Richmond, BC
V6V 0A3

Hours: Monday through Friday, 6:00 a.m. to 5:00 p.m. Pacific time
Hours for French speaking customers: Monday through Friday, 6:00 a.m. to 3:00 p.m. Pacific time

Please note that our call centre is closed on Canadian Statutory Holidays.

Product Registration: 1-888-222-8985

  • Register your copy of Sage 50 Accounting 2012

Customer Sales: 1-888-261-9610

Inquire, purchase, or renew:

  • Sage 50 Accounting Product or Version upgrades
  • Sage Business Care
  • Add-on products and third-party services
  • Training courses

Customer Support: 1-888-522-2722

  • One free support case within 60 days of product registration
  • Technical support for customers currently on a Sage Business Care plan.
  • Pay-as-you-go (offered as required)

Support Live Chat
Quick and easy access to a live support agent.

Discussion Forum
Easily ask questions and chat with other professionals and Sage 50 Accounting users.

Knowledgebase
Have a question? The answer may already be waiting for you. The knowledgebase lists solutions to common user challenges.

Customer Support Hours

  • Monday through Friday: 6:00am to 5:00pm Pacific time

Customer Service: 1-888-222-8985

  • Sage Customer Portal
  • Product updates (includes tax table updates)
  • Returns
  • Customer inquiries and complaints
  • Order follow-up
  • Credits and disputes
  • Student version registration
  • Issue payroll IDs to verified students
  • Remove customers from mail and call lists

Customer Service Hours

  • Monday through Friday: 6:00am to 5:00pm Pacific time

Sage Accountants Network - Canada: 1-866-665-2559

  • Partner program applications
  • Partner priority support

Education Department: 1-800-256-8807

  • Educational Partner Program: Educational institutions, high schools, colleges, and training centers who would like to teach Sage 50 Accounting in their classrooms.

Others

Ordering T4s (Canada Revenue Agency): 1-800-959-2221

Business Forms: 1-800-497-1475

Sage Simply Accounting 2012 Holiday Schedule:

  • Monday, January 2, 2012
  • Friday, April 6, 2012
  • Monday, May 21, 2012
  • Monday, July 2, 2012
  • Monday, August 6, 2012
  • Monday, September 3, 2012
  • Monday, October 8, 2012
  • Monday, November 12, 2012
  • Tuesday, December 25, 2012

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