Sage Business Care
There's no better way to protect and extend your software investment than through a Sage Business Care plan. Adding this worry-free auto-renewing service plan to a Sage 50 Accounting product will help you improve the efficiency of your business by:
- Providing you with payroll updates and features that allow you to accurately pay your employees in-house
- Staying compliant with government regulations and being ready for tax time by receiving the latest product
enhancements and new features
- Saving you time by having knowledgeable customer support specialists answer your questions and concerns
We take the time to get to know your business needs and we don't stop looking for ways our software and services can help you meet your goals. After all, we build business solutions for more small businesses globally than anyone else. We support your software—and your business—like no one else.
View Sage Business Care Datasheet
Which Sage Business Care
plan is right for me?
By staying current on the latest federal and provincial payroll updates, it ensures you can do your payroll with the latest tax calculations. This helps keep your payroll accurate and avoid any possible penalties.
Access to Payroll Features
Our comprehensive in-house payroll processing features allow you to automatically calculate and process your payroll from within your company's accounting files. Pay your employees at any time, while knowing that all your employee reports, tax forms (T4's, ROE's or RL-1's), and remittance information have been updated accurately.
Priority Phone Queuing
With priority phone queuing, rest assured your phone calls will be answered first in priority!.
Designated Support Team
A designated customer support team of the most experienced Sage support specialists is standing by to answer your calls.
We know your time is valuable. You have the flexibility to set up your own appointment with a support specialist when it's convenient for you. You will be able to view availability through our self-service online scheduling tool.
Year-end Close & Payroll Appointment
To help you alleviate the stress of a year-end, our support specialists will proactively reach out to you with a personalized phone call to help answer questions on closing books at year-end and opening a new year.
Standard Telephone Response Time
Sage 50 wants to help you in the most efficient way possible so that you can get back to what you do best – run your business. The average response time for Platinum customers is 2 minutes or less.2
Unlimited Access to Phone Support
Our customer support specialists will have your questions answered directly by phone and help answer your "how-to" questions about your Sage 50 solution.3
Unlimited Online Support Ticket Requests
Conveniently submit online ticket requests through the Sage Customer Portal 24x7. A customer support specialist will get in contact with you.
Unlimited Access to Online Chat Support
Our customer support specialists will have your questions answered by online chat and help you unleash the full potential of your Sage 50 software.
Remote Access Assistance
Remote Access Assistance allows you and your customer support specialist to simultaneously interact with your Sage 50 Accounting solution in real-time, allowing for easier communications and speedier issue resolution.
Product Enhancements and New Features
With every product update, you will automatically receive the most-up-to date accounting features to help keep your financial affairs in compliance with government regulations and ready for tax time. And we continuously work on improving our software and the accounting tools you use, so you can be more efficient at completing your tasks. As part of your Sage Business Care plan, you will receive an update to Sage 50 Accounting 2014 when it is released.
Quarterly Webcast Series
Exclusive invitations to 1-hour webcasts from thought leaders in the business community, covering topics to help your business grow, including: marketing, HR, customer experience, social media, and more.
Pricing for Sage 50 Accounting Products with Sage Business Care:
Call 1-888-261-9610 to learn more about Sage Business Care pricing.
IMPORTANT NOTES: All access to any payroll functionality requires a service plan with payroll processing. The Sage Business Care Gold and Platinum service plans are available for all Sage 50 Accounting 2013 software solutions except Sage 50 First Step Accounting.