What is your refund policy for upgraders?
Our products are backed by a no-risk guarantee.
For Sage 50 Accounting Upgrade purchases:
If, within 30 days of purchase, you are not 100% convinced that Sage 50 Accounting is the best accounting program for your business, we will refund your money (less any rebate you may have received from the purchase and any shipping and handling charges). Dated proof of purchase and return of product is required. In order to process a refund, customers are responsible for returning their product.
For Sage Business Care purchases:
If, within 30 days of initial plan purchase, you are not 100% convinced that Sage 50 Accounting is the best accounting program for your business, we will refund your money (less any rebate you may have received from the purchase and any shipping and handling charges). Sage Business Care is an automatically renewing plan and renewal terms must be cancelled at least 7 days prior to the renewal date to avoid being charged. In order to process a refund, customers are responsible for returning their product.
What is your refund policy for upgraders?
Please remit all applicable federal, provincial and state sales tax. Sales are subject to applicable sales tax in Canada and in every U.S. state (and Washington DC) with the exception of New Hampshire, Alaska, Oregon, Montana, and Delaware.
If you hold tax-exempt status, please contact our Sales department at 1-888-261-9610 to place your order. When you provide us with your Tax Exemption information (e.g. Certificate Number), we will set up your account and process your order without sales tax - no need to pay tax and then claim a refund.
