ERP Solutions for the Hospitality and Entertainment Industry
As any tourism or entertainment company knows, customer service is vital to securing repeat business and good word of mouth. Hospitality and entertainment companies can rely on an integrated customer relationship management (CRM) system with ERP software to streamline financial processes while maintaining accurate information about their customer base.
Sage ERP solutions combine reliable financial management platform with built-in CRM tools to provide hospitality and entertainment companies alike with the necessary means to manage every aspect of their business.
Keep up With Changing Customer and Market Needs
- Anticipate the needs of your best customers by tracking purchases and preferences with integrated CRM tools.
- Expand sales opportunities by analyzing customer activity and needs in order to increase cross-sell and up-sell opportunities.
- Create more effective marketing campaigns by targeting to specific customers and industries.
Streamline Administrative Activities
- Automate billing and make matching payments more easily with integrated billing systems.
- Simplify day-to-day administrative processes by connecting all systems, including billing, HR, sales, and customer service, through one integrated solution.
- Respond to fluctuating market development quickly by using real-time data from built-in business intelligence.