Sage Fixed Assets version 2012.1 is available for download on the customer portal. If you have not already registered for the Customer Portal please follow the instructions below. Please Note: you will need your customer number to register. If you do not know your customer number please send an email to Customer.Portal@Sage.com.
- Visit the portal logon site
- On the logon screen click the "Sign up for a Portal Account" link.
- Choose the "I am an existing Sage Customer" option and enter in your customer number.
- Follow the on-screen wizard instructions to complete the registration process. You will need to provide the following information: A contact person, your customer number, phone number, email, and mailing address.
Click here to watch a quick instructional video that walks you step by step through the registration process.
Before upgrading to 2012.1, there are steps that need to be completed in order to make the transition quick and easy.
First, it is highly recommended you back up all companies in your Sage Fixed Assets databases prior to upgrading your Sage Fixed Assets product. These backups will allow you to recover your data easily in the event that version 2012 needs to be removed and you need to revert to the previous version. Sage Fixed Assets—Depreciation has a built-in backup feature that creates a file containing your company data. If necessary, the backup files can then be used to create an exact duplicate of the companies in a new database. This ensures your data is completely protected during the upgrade to 2012.1. If custom reports were created through Sage Fixed Assets—Reporting, they will also need to be backed up separately by making a copy of the report(s) elsewhere.
The second step is to verify your current version is ready to be upgraded to 2012.1. In order to upgrade Sage Fixed Assets to 2012.1 you will need to have either a 2011.1 or 2012.0 version installed and all databases converted. To check the version number in Sage Fixed Assets click "Help" menu and "About Sage Fixed Assets."
Important Note: Upgrading Sage Fixed Assets from 2011.1 to 2012.1 will require a database conversion.
If you are running version 2009.1 or earlier, please call 877-801-6184 to receive assistance on your update.
Third, once the system has been verified to be version 2011.1 or 2012.0, the next step is to make sure that depreciation has been run through your last month or year-end (depending on how you calculate depreciation) and that there is a detailed Depreciation Expense report that ties properly back to your general ledger. The report should either be printed out or exported to a file. This will allow a comparison between the two versions to be made after the upgrade has been completed. An optional step is to do a Period Close, a feature in Sage Fixed Assets—Depreciation that allows the freezing of the Current Year to Date and Current Accumulated Depreciation on your assets.
The system requirements for 2012.1 are identical to the 2011.1 and 2012.0 version of Sage Fixed Assets—Depreciation, so if the current version is running smoothly, then there will be no reason to upgrade or modify your existing system hardware. If you need to know what those requirements are, they are located in the Sage Fixed Assets installation manual for your product. Once the steps above are completed, your product can safely be upgraded to version 2012.1. For additional information or questions that may arise, Sage Fixed Assets support techs can be contacted by calling 800-331-8514 or can be emailed at Fixedassetssupport@Sage.com.