Get live support for Sage DacEasy from your desktop!
Customer Service Chat
Customer Service Chat is free for everyone and provides non-product support assistance.
Customer Live Chat
(Hours Mon-Fri 8:30 am to 8:00 PM Eastern time)
Live DacEasy Support Chat
Who can use Live Support Chat Assistance?
Access to Live Chat Assistance varies based on day and time, your product and/or warranty or support plan. If you see a message that chat is closed or missing, it is after hours or you selected a category of chat that is included in a Sage Business Care plan subscription and requires a prior login onto the Sage Customer Portal.
Support Live Chat
How do I log on to access Customer Support Features included in my Sage Business Care plan?
Sage Customer Portal Access:
Sage Customer Portal accounts are now utilized to enable Live Chat Assistance or submission of Online Technical Product Question cases. If you don't currently have a Sage Customer Portal account set-up, you will have the option to create an account associated with your new ten-digit Sage Customer Account ID, which starts with the number 4 (i.e., in format of 400xxxxxxx).