Year-End Center - FAQs

Payroll

W-2s are reporting the incorrect amounts for the employee(s). What can I check?
The W-2s pull information from the accumulation cells in Edit > Employee Accumulations, under the year column. If you have closed the year before printing the W-2s, the year column will be populated with 0.00, unless you had amounts in the Next Quarter column, which will now populate the year column cells. If the numbers are not correct, you must restore a backup made prior to running the year-end routine.

When do I perform the year end process- before or after installing the tax update?
It depends on whether there are any changes to the end of year forms you need printed prior to running year end. For example, if the tax update contains form changes for the W-2s, you must install the tax update prior to performing year end, as you cannot print W-2s after year end. If no form changes are made to any end of year report, you can run year end at either point.

Do I close the year before printing the W-2s?
No, you will need the year open in order to print the W-2s.

What if the year\date is not changing when I perform the year end function?
Restore the backup made prior to running the year-end procedure. Access Utilities menu option and drop indexes and recover. Perform the year-end process again. Make note of any error messages.

Do I have to run month end?
If you print reports based on monthly totals, either from DacAccess or the Codes History areas, you will need to run month end in order for the reports to be incrementally correct. If you do not run month-end reports, this process does not need to be completed.

Do I have to run quarter end before closing the year?
It depends which quarter you are currently in. If it's in the third quarter, you will need to close the third quarter before closing the year. If it's in the fourth quarter, you can go straight to closing the year.

How can I install the Tax Update?
Access the Sage Customer Portal to download or run the latest tax update for currently supported
versions.

Note: If you have not yet registered for the Sage Customer Portal, select Sign Up at the bottom
of the Welcome Guest page.

Why is Payroll prompting me to enter my serial number and activation key again after loading the Tax Update?
This is an indication you installed the wrong version of the tax update for your single user or multi user version. The tax update installation must match the payroll installation at purchase time. Uninstall and reinstall the tax update and select single user or multi user appropriately

Why is the federal or state withholding amount not matching my wage bracket?
After calculating your payroll, you may notice the federal or state withholding amount does not match your wage bracket. That is because Sage DacEasy, like other computerized payroll systems, uses a formula to calculate withholding. This is commonly known as the percentage method. This method was designed for computer payroll systems. It is more accurate than the wage bracket tax table method since the program calculates withholdings on an annual basis as opposed to a periodic basis. The percentage method calculates to the penny, as opposed to the tables, which round off the result. The difference you notice can be anywhere from one cent to a couple of dollars.

FICA is incorrect and\or different after installing the Tax Update.

First consult the Tax Update Readme for areas of the program that are updated with the
installation or are a notification only and you must manually update. Review the Federal Tax
table area under Edit > Federal Tax, specifically, Employer and Employee Social Security %
fields and edit as needed.

How do I deduct an exact federal withholding amount instead of a calculated amount?

• Access Edit > Employee Information > and enter the employee's code.
• Select the Federal tab.
• Enter 99 in the Allowances field in the Federal Tax Information area. By your entering 99
in this field, Sage DacEasy Payroll does not calculate a federal tax for the employee.

• Enter the amount the employee wants withheld in the Additional Withholding field in the Federal Tax Information area.
• Click OK to save the changes.

The end of year\quarter forms are blank at print time

Most end of quarter and end of year forms printed within Sage DacEasy require Adobe Reader.
At print time, Adobe Reader is launched and this way the form is printed and the information
from Sage DacEasy Payroll updates certain areas of the form from data within payroll.

Confirm the version of Adobe Reader. For Sage DacEasy versions 2012 and 2013, Adobe X (v10) is supported. Open Adobe Reader, accept a license agreement if prompted.

Certain Adobe Reader security features may need to be disabled for the actual form to print:

• Edit > Preferences
• Security (Enhanced)
• Deselect Enable Enhanced Security
• Select OK

Accounting

Do I have to close 2012?
This will depend on your overall year structure. Sage DacEasy Accounting allows up to 24 months\periods. When the date is outside of the 24-date/period range, you will need to close the first year. Review the Periods table Edit > Defaults > Company Information > Periods Tab. Only 24 months can be used at any given time. Editing this table manually will not close the year.

Can I print reports after the year is closed?
You can print the Trial Balance to see the new beginning balances that are carried over after closing the year. The same is true for the General Ledger Activity report, but there will not be activity until you enter new transactions.

Point of Sale and Order Entry

Do I have to run the year-end procedure in Point of Sale?
If you are running Sage DacEasy Point of Sale interfaced with Sage DacEasy Accounting, it is not required to run the Year-End Routine in the Point of Sale module.

If you are not running Sage DacEasy Point of Sale interfaced with Sage DacEasy Accounting, the Year-End Routine updates the historical information for customer, product, service, and tax files. It also clears the Sales and Commission information in the Salesperson file.

Do I have to run the year-end procedure for Order Entry?
If you are running Sage DacEasy Order Entry interfaced with Sage DacEasy Accounting, it is not required to run the Year-End Routine in the Order Entry module.

If you are not running Sage DacEasy Order Entry interfaced with Sage DacEasy Accounting, the year-end process updates the historical information for Customer, Product, Service, and Tax files. It updates the salesperson history by moving the first year Sales and Commission amounts to the second year.