Sage Business Care

There's no better way to protect and extend your software investment than through a Sage Business Care plan.

This worry-free auto-renewing¹ service helps you reduce the time, resources, effort, and cost of operating your Sage 50 solution. You can improve business efficiency and profitability with product upgrades, customer support, how-to advice, and training that keeps you competitive. We take the time to get to know your business needs and we never stop looking for ways our software and services can help you meet your goals. After all, we built your solution. We support it – and your business – like no one else.

Enroll Today! Call 866-349-3572 to talk to a representative.

 

Which Sage Business Care Plan is right for me?

	Sage Business Care Silver	Sage Business Care Gold	Sage Business Care Platinum
Dedicated Support Team			✔
Sage 50 Simple Payroll2		Up to 50 employees	Unlimited employees
Sage 50 upgrades and updates	✔	✔	✔
Sage 50 Business Intelligence	✔	✔	✔
Unlimited3 access to customer support including virtual desktop access	✔	✔	✔
Comprehensive online training	✔	✔	✔
Dedicated Account Manager	✔	✔	✔
Valuable HR Resource Center	✔	✔	✔
Loyalty Discounts
Migration to a different Sage 50 product	15% off	20% off	25% off
Sage Checks and Forms	25% off	30% off	35% off
Sage Summit Registration	$100 off	$200 off	$200 off
eFiling and additional EINs4		25% off	50% off
Sage 50 Direct Deposit5		No setup fees	No setup fees
Real-time Learning voucher		2 - $50 vouchers	4 - $50 vouchers
Sage Payment Services6	Special rates on merchant services with no integration fees, No cancellation fees, no merchant set-up fees, and no mobile set-up fees

Sage 50 upgrades and updates
Sage makes a significant investment in research and development to innovate and extend Sage applications so customers can continuously improve their businesses. When you subscribe to a Sage Business Care plan, we ensure your solution is up to date by receiving product releases that incorporate all the latest enhancements. Additionally, Sage Business Care subscribers will receive access to downloadable solutions for reported incidents, scheduled maintenance updates, patches, and hot fixes. These changes may also include legal and government compliance updates.

Sage 50 Business Intelligence
A dramatically better way to create professional, customized reports, Sage 50 Business Intelligence is a new, fully integrated reporting and analysis solution. It supplements the reporting capability in Sage 50 to make it easy to create powerful reports in the tool you already use – Microsoft® Excel®. Sage 50 Business Intelligence is released annually with the latest Sage 50 upgrade.

Customer support, help, and advice via phone, email, chat, and web
Sage provides the expert guidance customers need to harness the full capability of your Sage solution. Whether it's a critical incident that requires a rapid response or a "how-to" question about a function within the software, we ensure customers learn from every interaction with us, whether it's through phone, chat, email, or online.

Virtual desktop access
For complex situations, Sage technical support analysts are able to quickly diagnose and resolve issues by remotely accessing your software—with your permission.

Training
Training helps users get the most out of Sage solutions. Discounted training, including online and instructor-led courses, is available with an active Sage Business Care plan.

1 Valid credit card required to activate service.  To ensure continuous service, your Sage Business Care plan is an automatically renewing plan and subsequent years will be automatically billed to the same credit card each year on the anniversary date of your purchase at the then current rate after notifying you 30 days in advance of your anniversary date. Renewal is not required for continuous access to product updates for supported versions. You may terminate the plan with at least seven calendar days notice prior to your renewal date and not be charged for the renewal.
2 Sage 50 Simple Payroll includes the latest federal and state tax law changes and year-end payroll forms. These forms (such as W-2s and 1099s) are updated at the end of the calendar year. Customer registration and valid email address are required. Forms, except W-2's, for PR and US VI are not supported.
3 Customer Support Analysts are available from 8:30 am until 8:30 pm ET Monday-Friday, and reserve the right to limit calls to 1 hour or 1 incident.  Assistance is limited to Sage 50 solutions.
4 eFiling includes forms manually filed where electronic filing is unavailable. One employer identification number ("EIN") per subscription (if you have more than one EIN, please call 877-231-3761). Registration, authorized signature, Internet access, and valid email address required. W-2 form delivery to employees requires additional fees. Additional fees may apply for late filing. Subject to third-party terms and conditions. Forms, except W-2's, are not supported for PR and US VI.
5 Subject to approval.  Additional fees and  internet access required.  Not available with Sage 50 First Accounting.
6 Subject to approval and to Sage Payment Solutions terms and conditions. Additional fees, including swipe terminal for card present transactions, internet access, and credit card required.