Your relationships. Your information. Your CRM.
Develop targeted, multi-channel campaigns with marketing CRM software that helps you pull in qualified prospects and customers.
Segmentation & Groups
- Segment customer and prospect lists using advanced query tools
- Perform temporary lookups or create groups for repeat access to sets of records
- Deliver targeted marketing messages and sales offers to select customer segments
- Export group data to Microsoft Excel for additional analysis
Campaign Management
- Design, execute, and track all campaign activities in one location
- Deliver targeted messages and promotions to select customer segments
- Create custom HTML email templates, then personalize and send
- Track actual expenses vs. budget and perform cost analysis
Campaign Response Tracking
- Track response data in real time to analyze the impact of a campaign in progress
- Assess campaign metrics such as response ratio and associated sales revenue
- View or add campaign info and responses from within account and contact records
- Information captured at the individual opportunity level rolls into management view
Lead Management
- Import leads from web forms, tradeshows, seminars, or purchased lists
- Track leads at every stage from prospect through closed sale
- Perform de-duplication on imported leads to ensure the data is clean
- Merge duplicate leads with existing contacts and accounts
- Assign hot leads to sales teams or individuals quickly based on your business criteria
Reporting & Analysis
- Track and analyze win/loss information so you can adjust messaging, positioning, and tactics
- Examine campaign data responses, associated revenue, and product detail
- Track budgets vs. expenses per task in the campaign management view
- Create custom or use pre-built dashboards to see win/loss information, opportunity trends, and campaign metrics
Marketing Resource Library
- Provide a fast response to customer requests with a full library of information you build into your CRM
- Store and organize collateral, price sheets, manuals, and whitepapers
- Attach literature to email campaigns and customer communication right from Sage SalesLogix
- Create folders to organize items into categories and manage files
Application Integration
- Import relevant customer profile information from web-based applications and social media services
- Export reports and lists into Microsoft Office applications
- Integrate with E-marketing, e-commerce, document sharing, social networking, and other web-based services
- Include maps, news, stock information, campaign information, survey responses, social media profiles and customer feedback, in-context, within account and contact records
Sage SalesLogix E-marketing
- Create and send professional email campaigns to your prospects and customers
- Nurture prospects automatically using drip E-marketing campaigns
- Qualify your leads and route to sales fast using marketing CRM software
- View a ranked list of the hottest prospects based on their interactions with your campaigns
- Send surveys to prospects and customers to mine valuable data for marketing and product development teams